Here are many more testimonials from our past clients

Paul Julian

It took a little time, but every moment was worth it. They were very professional and kept me posted along the line as to what was happening. Recovered all my data, allowed me to pay over instalments. Took a bad situation I created and made it better. Highly recommend for data recovery, these guys know their stuff.

Stewart E.

Once the service was completed the follow up has been great and the help in getting to understand what was recovered and what was just system files was very helpful in managing the drive.

David Doley

I was completely happy with the service you provided recently in recovering data from my hard drive. All the files were accessible and in good order. Thanks again for a job well done.

Katherine Wall

Very happy with the service, especially as I was so stressed! Payam were able to recover everything I had lost and even got my Time Machine working again so I could restore everything back onto my computer. Thanks

Rabia Din

I had lost my data after asking in Canada and Dubai none could do the job when I found Payam they did an excellent job for me I recovered more or less everything. I can't thank them any less as I had thought I won't ever be able to recover anything back. I had basically all the pics and videos if my son so I'm very happy to have recovered quite a bit thank you Payam they have lovely staff and lovely support they keep u posted at every stage what they are doing till the last moment which is very good thank you once again a very happy satisfied customer of yours I would definitely recommend you to many others!

David Crofts

A very genuine company that cares about its customers. Their obligation-free quote is exactly that, obligation-free and with no hidden charges. They were able to recover all my data from my corrupt HDD at quote price and within the timeframe, whilst displaying great professionalism and prompt responses to my queries.

P.S. Shoutout to Kane from the Brisbane office for his professionalism.

Anika Parks

IMAC HDD failed, they got the data back fast, plain and simple. Pretty easy to get there (Queen street) Great service, Great guys! We recommend them highly!

Beth Ammerman

I too was bitten by the "why didn't I backup my data!" regret. I thought 14 years of photos, music and business files were simply dead and gone until I discovered Payam. Great service, 100% of everything restored. It does cost, but worth it! Thanks

Kerry (surname withheld)

Efficient service, prompt, easy to deal with, understood customer needs, reasonable prices. Will recommend your service in the future.

Glynnis Hearn

I highly recommend Payam Data Recovery Services. Reasonable prices, very professional and clear about the process and payment required if data recovered successfully. Very, very happy to have all our data recovered. Thanks Payam Team.

Ceasar L.

The service I received from Payam Data Recovery was excellent. We received a quote via email within 24 hours and the repair work was quick and they managed to get all files back. Very impressed!

Duncan Marshall

I had a great experience when a NAS enclosure failed. PDR were able to quickly ascertain that the disks and associated data were intact, and recovered all data, whilst keeping me informed of the progress.. Great service. Well done

N Maurice

I had an old but reliable computer system which I depended on for years, for most of my programming tasks and research work. The processor is a Pentium II 100 MHZ, 8 MB RAM running windows 95 as the main operating system (responsible for booting) together with windows 3.11 for workgroups, with two HDD of 424 MB and 540MB capacity respectively. The two drives C (the master drive) and D were compressed using the MS compression program Drvspace which comes with Windows 95. The compression process yielded 4 drives: C as the master drive, D as the subordinate drive, together with two virtual drives H which is the host for C and G which is the host for D. The system was vigilantly protected and was not connected to the internet. The nightmare started during the completion stages of writing my M.Sc. thesis (the relevant data was stored on the D drive), the system crashed unexpectedly due to a physical problem with the master HDD C comprising some bad sectors. Subsequently the corruption led to the modification of the master disk partition tables, which in turn was interpreted by the BIOS in a manner that led to its failure in finding the system files within the booting sector. Accordingly, the booting process was constantly failing with the message DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER Moreover the data on the four drives was not visible! There was no joy at all, when trying to start the system using a system disk, and when running SCANDISK diagnostics on the C drive, there was the indication that the CVF (compressed Volume File) logical structure is intact, with no bad parts. i.e. the FAT, etc but the directories cannot be accessed, as the drive is dismounted, with the advice to mount the drive through installing Drvspace (already installed). A weak earlier to that event, I heard of PAYAM on the radio with the catching phrase We can recover data that is deemed by many as unrecoverable. Luckily on that day I wrote down their web address. I went to seek PAYAMs services regarding my computer problem. When I first got there, I was given a sheet of paper to describe the problem and list the most important directories to be recovered. I was asked to explain the problem orally as well to a very courteous and good listening member of the team. On that same day I was sent an e-mail by PAYAM, listing and explaining the various methods of advanced software recovery which is on offer, and the agreement terms involved. In few words, the PAYAM team was able to recover the entire data on all drives despite the complications arising from the compression procedure (the data had to be decompressed) and the outdated technology involved. What impressed me the most beside their technical prowess was their quick professional responsiveness to enquiries and questions during the period of recovery. During that duration, I was gravely worried to lose my valuable data, and had many questions and suggestions. A PAYAM team member usually communicated with me through e-mail or by returning my phone call, the very same day I raised an issue or had an inquiry. Moreover, on the recovery day, I had a very pleasant and informative chat with one of the team members regarding the most efficient backup methods and reliable storage devices. I am very satisfied with the result I got from the PAYAM team, I was able to recover data that took many years to collate. and which if lost would have been devastating. I would strongly recommend PAYAM recovery services to all my friends and colleagues when facing similar data recovery problems. I would also recommend them to everybody in need of their services, because from what I experienced, they are simply the best in their field.

Bernard Jones

These guys know what their doing. Was just going through life and then was faced with my other half loosing over five years worth of photography plus data, and then have the back up crash on the same night. Payam, Lachlan and the rest of the team persisted, ran multiple recoveries, providing updates on its progress and then retrieving 905 of the drive. Great achievement and great service

Kirsty Walker

Understanding, efficient and quick service. Mark very knowledgable and was able to assist me by retrieving my 'lost' information from a time capsule with patience and ability. Thank you.

Karl May

I was in tears when my USB flash drive snapped in half. Another data recovery company had it for 3 days and said it could not be recovered. Payam Data Recovery told me they recovered it using a chip off method that not many other places could do in the world. I believed them as i got all of my data back about 5 days later. I hope i never need data recovery again but i would definitely recommend Payam data recovery.

Ian Leung

Best data recovery service ever!! Don’t risk it to others, they’re overpriced and sucks! I had a hard disk broken, dead by shock, and I took it to them. They gave me a quote in 24 hrs, and started the job. It was a very hard thing to recover, as it had severe damage. It took longer than expected, however, they recovered my precious, priceless data! Payam data made my (not day), life! I even wanted to pay more than the cost! Don’t risk on other companies, best experience ever. I’ve recommend this to everyone. They can do the impossible!!! Friendly service, and always keep me update of the status. Highly recommend it. If you have loss data, don’t risk other, take it to the pros, Payam Data.

Andrew

Upon discovering Payam online, and experiencing issues with the manufacturer of the external hard drive, I was reluctant that the data on my device would ever be recovered.

Payam took the time to explain step by step the process, and showed visibility the whole way through.

A special thank you to Lachlan and Keith for all their help and assistance.

I have no trouble in recommending Payam to anyone that has a faulty device and is in need of recovering the valuable data.

Donna Bonnel

They did a great job recovering all my files. What a relief!! Very glad I found Payam. Happy Customer 🙂

Janise Au

My WD portable hard disk died off suddenly with no hope to restore. Got referral from a friend for this company and retrieved the important data at ease. Expect the fee would be mega high – eventually fixed at a fee that is acceptable. High recommended company if you got the same problem.

Thanks a lot for your job. We were so happy to have all our data, and the guys who explained to us everything about the work was very nice. Thanks to all these super engineers!!

Name withheld

Many thanks for retrieving all photos deleted from an external hard drive. Your staff were calm and efficient in the face of great angst and retrieved a lifetime of memories. Thank you so much!

Rahul

The guys did a fantastic job with recovering my data. When I lost my data so close to Christmas, I thought it was going to turn into a nightmare. It was refreshing to see the guys at Payam data recovery make the recovery of my data so easy. They took away all my worries, were honest with pricing, and put me back in control. I hope to never lose my data again, but if by some chance it happens again, I know where to go!! Good work guys!!

Anthony A Malelis

I was blown away with the service and could not be happier. I would recommend to anyone!

Steve Jones

I highly recommend this business, the people were down to earth and straightforward with me, after being quoted 2k to recover my things on my laptop and being charged $90 to hear this from Geeks2u, Payam were heaven sent! They have me a realistic price and timeframe, I could not have been happier! I would not at all hesitate recommending them to anyone, at least you know what they say to you is what they mean without taking you for a ride. Thank you so much!!

Matthew Perovic

Great service and fast. High success rate on recoveries!

Hkang

Coming back home from an overseas conference trip, the last thing I needed was to be greeted by a non-starting desktop. I was desperate to recover my data, especially my 'just-completed' tax return information! PAYAM was recommended by my local IT repair shop as well as by the work IT personnel. It was worth every penny! Service was excellent - fast (within a week), professional and complete (all data was recovered). I highly recommend PAYAM to anyone whose data may have been deemed 'unrecoverable' by other IT service providers.

Cassette

These guys literally saved my life! I was DJing at Ivy and the dj after me knocked my mac laptop off the stage and into the chlorinated water surrounding the stage (without realizing). It was under water for at least 10 minutes! I came back from the bathroom to see it at the bottom of the moat.

Despite the extensive water damage, these guys managed to recover ALL my data within a month!

Very happy with the fast, friendly, efficient and professional service they provided!! 🙂

Uday Shivamurthy

Losing data you thought was on an external HDD = bad

Dealing with the fact that you may never get your data back = worse

Dealing with Payam = PRICELESS!!

These guys are the best in the trade.  They are extra-courteous, sincere, honest and best of all they provide TOP value for money. I lost data on a 1TB external disk drive that had two 500GB disks in it.  I didn't realise the product had hardware RAID, like an idiot I did not enable it and simply backed up data with no RAID!!!

Payam, recovered **all** my data, could not be happier - thanks a lot Payam

Kim Kerr

I was given a 2 GB Olympus memory card purchased new on eBay. Half way through a 4 week trip to the UK, the card stopped working. When we returned home, our computer couldnt read it, so we took it to Olympus to be told it was a counterfeit card. They would have nothing to do with it. We then took it to a forensic computer specialist, who also could do nothing with the card. We came across PAYAM Data Recovery Pty Ltd when doing an internet search. I took the card to the North Sydney Office and was told I would know fairly soon if the photos were recoverable. The card was sent to the Melbourne office and Mark began working on it. He kept me informed about the progress recovering the data. It took longer than originally expected, because not only was the card a forgery, it was only 1GB, not 2 which made a difference in the recovery process. I was very impressed with Marks determination to get the photos and the fact that he would not give up. The time it took was immaterial as I just wanted my photos. I was also impressed that I would be charged a flat fee for the recovery. I would not hesitate to recommend PAYAM Data Recovery Pty Ltd to anyone who finds themselves in a similar situation. Kim Ker

Brad Will

When a SSD Hard drive fails it is always a concern about whether data will be recoverable or not - luckily Payam were able to get all of our required files back off the drive, and at a very good price. Communication along the way was spot on also, would definitely recommend them!

(Name withheld)

Very happy with Payam service. I opted for economy option as I didn’t have any rush with recovery. What I liked most is the continuous updates on the status of data recovery. But the most important is the final result, almost everything was recovered.

Jeremy Shellim

Quick fast and efficient. Expensive but they are the data experts and I reckon if they can't recover your data, no one can

Elias Hantzis

I was extremely happy with the services provided by Payam data recovery. Expectation were set perfectly and data was recovered and received promptly.

Clerk

Recently, one of my barristers' computer went for a 'swim' whilst on holidays. He did not have back up and was quite distressed. I had an IT person have a look and they said it required professional data recovery. I then contacted Payam and sent the hard drive over. A representative rang me back the same day and asked various questions and said I would receive a quote and an idea of the amount of data, if any, that could be recovered. The next day I was contacted and advised that 'most, if not all' the data could be recovered and for a very reasonable fee. I was also asked what I wanted done with the defective hard drive i.e. returned or destroyed and if wanted to purchase a storage device or would prefer to provide same. I was able to collect the defective hard drive and storage device within two (2) days of the delivery to them. I am more than happy to recommend PAYAM who provide an excellent, efficient and personalized service to distressed customers by keeping the customers informed all through the process. Thank you once again for all help.

SuganyaJeyaprakash

You are very considerate and charged a reasonable amount for me since i am a student. I really appreciate that! Regarding work, it was good and got done in a reasonable time. Thank you, once again.

Peter Macallef

The one thing that I valued most in my business life has been Customer Service. The customer service I received from Lachlan was extremely good, I knew what was happening at all times and the retrieval of my Photos was the highest priority and successfully achieved

Bruce Rea

It was with great relief that Payam Data Recovery were able to recover in excess of 95% of the data on my hard drive. I opted for the cheaper method of waiting but I was impressed with the service given.

Paul Barber

I would highly recommend Payam to anyone that has had a hard drive fail. It was the worst feeling when it happened but the guys sorted it out with no fuss. Above all else I appreciated not being taken for a ride to get priceless family videos back.

Glen

Great service. Recovered entire job lost on a failed CF card with fast turnaround. Would happily recommend Payam Data Recovery services

Stanley Campbell

My experience with Payam was extremely satisfying. The service provided by the staff at Payam from my initial email inquiry and throughout the process was highly professional and exceeded my expectations of service. Staff responded too promptly to emails and returning phone calls, regularly provided feedback regarding progress of my data recovery and bent over backwards to assist me when I collected my recovered data and answered all my questions in layman's terms. Thank you to all.

Name withheld

Payam Data Recovery performed an outstanding job they in recovering data from our damaged disk drive. As an organisation, I can say that we were impressed with the speed with which their team responded to our request and the courtesy and consideration extended to our staff. I was particularly impressed with the follow up contact, we received following the data recovery and the offers of assistance, should we need it. It is not often that I encounter an organisation which lives up to the claims made on its web site, but I am happy to say that, in my experience, Payam Data Recovery meets or exceeds all of the representations made on its web site. As a result of the way our incident was handled, I have recommended this organisation to other businesses we deal with and provided them with contact details. I can not think of a higher recommendation.

Name withheld

I chose Payam Data Recovery based on a recommendation from a friend in the IT industry…I gotta say they were fantastic to deal with! I had an external HD fail at the most inconvenient time, as I had shifted the entire contents of my PC to it whilst I was reformatting. I had family photos, documents and everything, I thought it was all lost. I sent my HD to Payam, with an expectation of a 2 week wait, and the possibility of no result. I was wrong! About 2 days later, I got a message telling me they were about to start on my job…later that day I got a phone call telling me it was finished and all successful ….and back in my hand the next day. Hopefully…I will never have to use them again…but if I do, I’d go nowhere else.

billy999

Our memory card decided to pack it in right at the end of our overseas holiday :S, so we tried an unnamed data recovery company who wanted several hundred $ just to attempt the recovery! We took it to Payam and we had the data recovered,copied to a huge 32gb usb and back to us in 3days for less than 1/2 of what the other place wanted! The service was top notch and we were even given a discount because we were told our card recovery was impossible, turned out the bad news was for another customer. They recovered as much as they possibly could with our seriously stuffed card, and the overall service was much better then I would have expected.

Billy Lewis

Fast as, all my data back and the cheapest I could find! Also the student discount was super handy. Cheers Payam

Katherine Pearce

So impressed, not only were they able to recover all my data but they are extremely professional. For free, they quoted me a price within a day and took into account my student status. Additionally, they showed me how to access all the recovered data and called me back a week later to see if everything was alright. Don't bother with mac medic or apple care, Payam Data Recovery is definitely the way to go!

John Schaeffer

Thank you to the team of data recovery specialists at Payam. After much despair from seeking recovery services elsewhere and being told my data was unrecoverable, I sought out Payam.

Wished I’d gone there first. They were able to recover all of my irreplaceable valuable information (documents, photos, music files etc) which I thought had gone forever. Very reasonable price too. Excellent work and would definitely recommend Payam to anyone needing their valuable data recovered.

Chris Finch

I am eternally grateful that Payam were able to restore almost all that was lost but especially all my family photos from years back, that was priceless.

Stewart Routledge

Your work was great and maybe the only people in Brisbane capable of doing this.

Colin Higginson

Very pleased with your service. Got us out of a potential huge mess.

Google Reviews

A A
A A

5 out of 5 stars

posted 3 weeks ago

Absolutely amazing service from start to finish.

I logged the job through their online portal and received a clear quote very quickly. After dropping off my hard drive, they assessed it promptly and confirmed that recovery was most likely possible. The work was completed quickly, and they kept me informed every step of the way.

Once the recovery was finished, they posted the drive back to me within 24 hours. A week later, they followed up to make sure I’d checked everything and was happy with the recovered data. They also gave helpful advice on how to store and back up the files properly, and clearly explained that their copy would be securely deleted after 7 days.

Throughout the entire process, they asked all the right questions (such as which operating system I was using) to ensure everything would be returned in a usable format.

Professional, efficient, communicative, and completely faultless service. I wouldn’t hesitate to recommend them to anyone needing data recovery.

Luigi Bini
Luigi Bini

5 out of 5 stars

posted 4 weeks ago

Great service and very knowledgeable staff. I thought my USB drive was toast (it had a cyclical data error fault) but they were able to recover most of the information from it. For the service they provide they are very reasonable. They provide a great service which even lets you view online what files have been recovered before you need to receive the physical drive back. I highly recommend without hesitation!

Gonzalo Contreras Vera
Gonzalo Contreras Vera

5 out of 5 stars

posted 3 weeks ago

I had a very positive experience with Payam. After my new LaCie Rugged Mini 2TB failed just a few days after purchase, I thought I had lost many important photos and memories. The Apple Store in Sydney recommended Payam, and I’m glad they did—the results were excellent. They managed to recover almost everything, with only a few files corrupted.
A special mention goes to Tim, the Sydney manager, who handled my case. He spent a significant amount of time helping me understand what caused the failure, walking me through the recovery process, and advising me on a solid long‑term backup strategy. Truly a legend.
The only downside is the price—it’s definitely an expensive service. But in my case, it was worth every dollar (especially as I’m now trying to recover some money from LaCie for the faulty drive).

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